Resources
Support
Last updated
Support helps users with accounts, invites, permissions, boards, chat, files, billing, and workspace setup.
In short
- Support email: support@glidely.site
- Helpful details: Account email, workspace name, browser, and issue steps
- Priority: Security and billing issues first
Account help
Support can help with login issues, account information, profile details, appearance settings, and access questions.
Workspace help
Ask for help with invites, roles, members, workspaces, boards, cards, lists, chat, uploads, analytics, and recycle bin behavior.
Billing help
Send plan name, account email, payment date, and a clear description for upgrade, downgrade, or billing questions.
Bug reports
Include browser, device, steps to reproduce, expected result, actual result, and screenshots when available.
Clear issue details help support respond faster and reduce back and forth.
If you have any questions about this page, email us at support@glidely.site.